West Virginians Call on Lawmakers to Put Ratepayers First During Affordability Day

Charleston, WV– West Virginians from across the state gathered at the State Capitol today for Affordability Day, urging lawmakers to take action on rising electric bills and support a proposed Ratepayer Bill of Rights that would prioritize affordability, strengthen consumer protections, and improve transparency in our utilities.

At a press conference held at the Capitol, residents, advocates, and state leaders shared personal stories and policy solutions aimed at addressing the growing burden of electric costs on families, seniors, and small businesses. Speakers emphasized that electricity is a basic necessity, not a luxury, and that West Virginians deserve a stronger voice in decisions that directly affect their monthly bills.

The event underscored growing legislative interest in advancing affordability-focused reforms. Bill sponsor Delegate Jeff Eldridge spoke about the need for a comprehensive approach to protecting ratepayers amid continued rate increases.

“This proposed act is about putting common sense back into how we regulate electricity,” Delegate Eldridge said. “It ensures affordability is formally considered, strengthens consumer protections, and brings transparency to decisions that affect every household and business in West Virginia. We, as a society, need to protect the vulnerable and those that are having difficulty providing for themselves. That’s a responsibility we owe ourselves and our constituents.”

Speakers highlighted how rising energy costs disproportionately impact seniors on fixed incomes, medically vulnerable residents, and rural households with limited options to manage or reduce their bills.

“West Virginians are doing everything right, but the system isn’t working for them,” said Emmett Pepper, Legal and Policy Director at Energy Efficient West Virginia. “Electric bills have skyrocketed, yet the decision-making process is confusing for many. The Ratepayer Bill of Rights is about making sure affordability and transparency are at the center of utility regulation.”

“Too many families are forced to make impossible choices between keeping the lights on or paying for groceries and medication,” said Courtney MacDonald, coalition coordinator for West Virginians for Energy Freedom. “Affordability Day is about sending a clear message: West Virginians deserve basic protections and utilities that work for people, not just themselves.”

Speakers also pointed to the role that locally generated energy and consumer choice can play in lowering long-term costs and strengthening grid resilience.

“Solar is one of the most practical tools we have to help families take control of their energy costs,” said Leah Turgeon, West Virginia Program Director for Solar United Neighbors, highlighting provisions that would expand access to customer-owned and plug-in solar options. “If people want to reduce their costs by going solar, utility regulation laws should allow them to do that.”

Organized by West Virginians for Energy Freedom, Affordability Day included meetings between constituents and legislators throughout the day. Participants encouraged lawmakers to support the Ratepayer Bill of Rights and to advance policies that recognize electricity as an essential service critical to health, safety, and economic stability.

For more information or to sign the Ratepayer Bill of Rights, visit https://www.energyfreedomwv.org/affordability-day

West Virginians to Gather at State Capitol for “Affordability Day” to Call for Ratepayer Protections

Charleston, WV– On Thursday, February 26, West Virginians from across the state will gather at the State Capitol for Affordability Day, a citizen-led advocacy day focused on rising electric bills and the need for stronger consumer protections through a proposed Ratepayer Bill of Rights, HB5648, sponsored by Del. Jeff Eldridge (R, Lincoln).

Hosted by West Virginians for Energy Freedom, Affordability Day will bring residents together to meet with legislators and share firsthand experiences with escalating utility costs. Participants will urge lawmakers to put ratepayers first by supporting commonsense protections that prioritize affordability, transparency, and public participation in utility decisions.

Electricity bills in West Virginia have more than doubled over the past decade, placing increasing strain on households, particularly seniors on fixed incomes and medically vulnerable residents. Confusing and repeated rate increases, limited consumer protections, and the threat of shutoffs during extreme weather are part of why energy affordability is one of the top cost-of-living issues facing the state

“Electricity is not a luxury - it’s essential for health, safety, and economic stability,” said Courtney MacDonald, coalition coordinator for West Virginians for Energy Freedom. “Affordability Day is about West Virginians using our voices to improve the decisions that directly impact our monthly bills.”

The Ratepayer Bill of Rights (HB5648) is a policy framework designed to rebalance utility regulation so that customers are no longer an afterthought. The proposal would strengthen oversight of utilities, expand transparency in rate cases, improve protections against shutoffs, and create opportunities for households to better manage and reduce their energy costs—without undermining grid reliability or utility financial stability.

Key elements of the Ratepayer Bill of Rights include expanded public notice and plain-language explanations before major rate increases, stronger protections for vulnerable households, broader access to bill assistance and energy efficiency programs, and clearer consideration of affordability impacts by regulators

The bill would also allow residents to act on their own to access more affordable, locally sourced power and technologies that can reduce long-term system costs.

Affordability Day participants will meet directly with their legislators, encourage support for the Ratepayer Bill of Rights, and highlight the growing public demand for solutions that address rising electric bills. Organizers note that affordability is not a partisan issue but a top concern across political and geographic lines in West Virginia.

Community members who cannot attend in person are encouraged to sign the Ratepayer Bill of Rights and contact their legislators online.

WHAT: Affordability Day
WHEN: Thursday, February 26
WHERE: West Virginia State Capitol, Charleston, 9 AM in the Governor's Cabinet Conference Room.
WHO: West Virginians for Energy Freedom, ratepayers, community advocates

For more information or to sign the Ratepayer Bill of Rights, visit https://www.energyfreedomwv.org/affordability-day

PSC Agrees with Public: Protect Low-Income Ratepayers, Preserve Solar

PSC Agrees with Public: Protect Low-Income Ratepayers, Preserve Solar

CHARLESTON, West Virginia – The West Virginia Public Service Commission (PSC) has ruled on a proposed large rate increase case that implicates customer bills and policies that affect how customer-owned solar power would work. By an order entered late on Thursday, August 28, 2025, the PSC decided how some utility programs will work for customers and made decisions on what AEP’s West Virginia utilities will be allowed to charge to ratepayers. West Virginia Citizen Action Group (WV CAG), Solar United Neighbors (SUN) and Energy Efficient West Virginia (EEWV; collectively WV CAG/SUN/EEWV, or CSE) intervened in the case.

The overall rate impact was slashed by the PSC from $250 million to about $76 million. The actual rates impact will be delayed and the exact increase will not occur until later. In addition, there are several significant reductions in costs that will be passed along to ratepayers. What was ruled on in today’s order will have significant impacts to ratepayers who wish to take control of their energy bills. WV CAG/SUN/EEWV advocated for, and won, nearly all of its positions. 

Op ed: AEP’s Low-Income Customers Are in Crisis. It’s Time to Act.

Op ed: AEP’s Low-Income Customers Are in Crisis. It’s Time to Act.

For thousands of low-income customers of Appalachian Power Company and Wheeling Power Company (AEP), affording basic electricity service is a constant struggle rather than a given. In vast swaths of the company’s service territory, residents pay far more than the national average to keep the lights on.1 To make matters worse, there are currently two pending proposals to increase the rates of AEP customers.